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CURRENT VACANCIES

All of our positions are permanent or fixed term contracts and we specialise in office roles, covering a broad range of positions; Administration, Customer Services, Facilities, Finance, HR, IT, Legal, Logistics, Marketing, Office Management, Reception and Secretarial/PA.

 

Browse through our open vacancies below. If you can't find something suitable, please don't let that stop you enquiring, we are always taking on new positions and constantly on the lookout for good people.

Junior Customer Service/IT Helpdesk
Newbury
£26,300 per annum 
Permanent 

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Our well established client based in Newbury, Berkshire are expanding and looking to take on a customer focused, technically minded team player, on a full time permanent basis.

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If you are looking to build a long term career within technology, this could be a great opportunity for you.

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Full product training will be given and internal career progression is available, with a clear career path and a review on your individual learning progress every 6 months.

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Duties will include:

  • Dealing with inbound and outbound customer calls (approx. 70%)

  • Creating support tickets and investigating problems with suppliers

  • Responding to support emails and speaking to customer on live chat (approx.30%)

  • Solving customer problems and making sure they receive the best service possible

 

To be considered for this role you must have excellent communication skills, confidence with IT, have some customer service experience in retail/hospitality and be a passionate and quick learner.

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Hours are Monday to Friday office based 8.30 - 5.00 with 1 hour lunch.

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Free parking and excellent benefits package on offer, including 25 days holidays plus bank holidays, potential annual bonus, cycle to work scheme, employee discounts, monthly recognition rewards, social get togethers and a great place to work!

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Ideal start date would be October at the latest.

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​Please contact Gemma and Kerry now for further information and to be considered.


2-Recruit is an equal opportunities employer.

Pricing, Contracts and Tenders Lead NHS/Medical/Pharma
Oxford
£45,000 per annum 
Permanent 

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Are you an approachable, conscientious and proficient administrator - experienced in managing tenders into the NHS?

Familiar with SAP/Salesforce and pricing management systems?

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Do you want to work for a company with great ethics and culture who are all about their people?

Please read on...

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We are recruiting for a permanent, full time position, Mon-Fri working within a highly established and reputable company, where the working environment and culture are some of their top priorities - and fully appreciate they are nothing without their amazing people!

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Duties will include but are not limited to.

  • Keep pricing files up to date with changes and aligned with quotations and tenders

  • Maintain existing contracts and report on expiry dates in advance

  • Maintain systems according to strict standard operating procedures

  • Management of tender portals

  • Support in other areas of the admin team in absence

  • Provide periodic contract data - meeting framework agreements

  • Prepare monthly buying group management information - rebates etc

  • Assist with keeping all service records updated on Salesforce

  • General customer queries - keeping everyone informed

  • Liaise with third parties service providers, management and sales teams

 

To apply for this position, you must be familiar with NHS government tenders.

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Must be willing to work in the Oxford office at least 2 days week - team camaraderie is so important; being a smaller busy team. And also be willing to be cross trained on other areas in the department, as they all help each other covering absence and holidays.

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​​Please contact Gemma and Kerry now for further information and to be considered.


2-Recruit is an equal opportunities employer.

ITIL Service Account Manager
Watford, Hertfordshire
Up to £75,000 per annum (DOE)
Permanent 

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We are seeking a dynamic and dedicated Service Account Manager to join our Watford based client-focused team. In this role, you will serve as the primary point of contact for their valued clients, ensuring their needs are met through proactive service management and strategic relationship building. Your expertise will drive customer satisfaction, foster long-term partnerships, and support the growth of our business. The ideal candidate will possess strong communication skills, analytical capabilities, and leadership qualities to excel in a fast-paced environment.

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Duties

  • Develop and maintain strong relationships with clients to understand their business objectives and service requirements.

  • Serve as the main liaison between clients and internal teams to coordinate service delivery and resolve issues promptly.

  • Conduct regular analysis of client accounts to identify opportunities for upselling, renewal, or service improvements.

  • Utilise Customer Relationship Management (CRM) tools to track interactions, manage pipelines, and report on account health.

  • Lead meetings with clients to review performance metrics, gather feedback, and strategise future initiatives.

  • Collaborate with sales teams to identify new business opportunities within existing accounts.

  • Monitor service levels and ensure contractual obligations are consistently met or exceeded.

  • Prepare detailed reports on account status, performance analysis, and strategic recommendations for stakeholders.

  • Stay informed about industry trends and best practices to continuously enhance service delivery.

 

Requirements

  • Proven experience in IT account management roles with a focus on customer care, client retention and growth.

  • Strong analysis skills to interpret data, identify trends, and develop actionable insights.

  • Proficiency in CRM platforms for managing customer information.

  • Demonstrated leadership qualities in managing multiple client accounts effectively.

  • Excellent communication skills, both written and verbal, with the ability to present complex information clearly.

  • Ability to work independently while collaborating effectively across departments.

  • Familiarity with IT industry account management is essential (ITIL Cert. highly advantageous)

 

Join our client in delivering outstanding value to our clients while advancing your professional career in a supportive environment.

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This position will be 3 days in the Watford office and 2 from home.

 

The role will require future potential international travel alongside visits to client sites across the UK.

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You will be rewarded with a great benefits package, a growing company to thrive in who are highly rated in the top places to work.

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​​Please contact Gemma and Kerry now for further information and to be considered.


2-Recruit is an equal opportunities employer.

INTERESTED?

Send us your CV along with a few lines explaining why you should be considered for the position.

Gemma and Kerry will review your application and be in touch.

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